Hiring – Patient Relations
YES!! We Are Hiring…
Job Position: Patient Relations Rep
If You Think You’ve Got What It Takes To Work In a Successful Private Physical Therapy Practice and Be a KEY Player in an AMAZING Team, We Need To Hear From YOU Today…Job Description:
- Do you enjoy being face to face with people and can handle yourself with professionalism and compassion?
- Are you comfortable with talking to strangers both in person and on the phone?,
- Are you a self starter?
- Is being “organized” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
- Can you communicate effectively with people from all different backgrounds – both written and verbal?
- Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always makes the difference?
- Do you have a positive outlook on life?
- Are you flexible and open to change, committed to learning?
About Us
If that is you, then we want to hear from you. We are a Physical Therapy Clinic in Houston that is experiencing rapid growth and are looking for another A player to join our team. We are looking for an admin position in Patient Relations to help us grow this company to become the top provider in Physical Therapy and Wellness Services in the Greater Houston Area. We have a great reputation in the city and have an abundance of people/patients ready and waiting for you to serve. We believe strongly in continuing education and therefore provide a great amount of training, teaching, and coaching for staff development. Demand for this role is high and we invite you to apply if you feel able to achieve the following tasks and have the relevant skills to do so. We know that the real team players love to be held to a higher standard of performance. This role will come with its own key objectives that when consistently hit will result in substantial benefits and privileges which will be discussed at the interview. In order to achieve the level of success that we are looking for, you will be required to grow the revenue of the clinic by retaining the clients that we have (or going to get as a result of our marketing). This will involve developing a deep and meaningful relationship with our clients, spending time getting to know each one personally and answering their concerns and questions about physical therapy. We need this person to create the type of experience that clients can’t wait to come back to, will be happy to pay for and just as happy to tell others about.Skills
- Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
- Successfully handle price objections
- Hold a lengthy (at least 10-15 minute) conversation with new clients on the phone ensuring that clients are committed and brought into our service
- Provide an exceptional waiting room environment for our clients that they’ll look forward to coming back to
- Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy
- Ensure people show up excited for their first appointment after scheduling
- Communicate with clients before, during and after appointments to ensure satisfaction is being achieved
- Become proficient in obtaining patient insurance information, verifying benefits, obtaining insurance authorization, and successfully communicating the patient’s out of pocket responsibility before they arrive for their first visit
- Organize and plan all schedules – maximizing efficiency and revenue for the clinic. Focuses on key priorities
- Follow through on commitments: live up to verbal and written agreements regardless of personal cost
- Attention to detail: do not let important details slip through the cracks
- Persistence: demonstrate tenacity and willingness to go the distance to get something done
- Pro-activity: act without being told what to do. Bring new ideas to the company
Core Values:
- Nothing is impossible
- Create WOW experiences
- People first, Patient second
- Connect emotionally
- Anticipate unstated needs
- Embrace and drive change
- Be passionate and humble
- Be creative and adventurous
- Fun and positive team spirit
- Pursue growth and learning
We Are Offering:
Full-time Position with an attractive salary and benefit package…
- A work environment that’s fun and positive, allowing you to grow both professionally and personally
- Weekly staff training to help you grow professionally & provide you with tools to make your role more successful and enjoyable
- A role packed with responsibility that allows you to be challenged while making a real difference for the clients we serve
Hiring – Physical Therapist / Physical Therapist Assistant
YES!! We Are Hiring…
Job Position: Physical Therapist / Physical Therapist Assistant
If You Think You’ve Got What It Takes To Work In a Successful Private Physical Therapy Practice and Be a KEY Player in an AMAZING Team, We Need To Hear From YOU Today…Job Description:
- Are you a licensed PT or PTA looking for an out-patient setting that’s different from the typical PT mill?
- Are you tired of seeing 16-20 patients per day?
- Are you feeling exhausted and burnt out, wondering if you went into the right profession?
- Are you looking for true MENTORSHIP? Do you get excited and passionate when you learn and grow and want to become the best in your profession?
- Are you looking for one-on-one weekly training by a top physical therapist?
- If you do not like working for corporations and you are looking for more of a family feel with a fun and positive environment, we are offering the position you have been looking for…
About Us
We are a fast growing, privately owned, out-patient physical therapy clinic in Houston, TX that focuses on helping patients to stay active and mobile, to do everything they love to do without having procedures such as injections, taking pain meds, or risky surgeries. Our mission is to help people make better decisions about their health and experience the true healing that allows them to enjoy doing the things they love again. We create a great environment for our team members so that they love what they do. In this position:- You maintain complete focus on one patient at a time, as we provide a 60 minute one on one treatment for each patient.
- You will have mentorship by the top physical therapists in the area with over 25 years of experience on a weekly basis (It is like a paid internship).
- You get to work with a team of energetic and positive staff members that treat the patient’s interest as a top priority.
- You get to use your talents and passions to make a difference in people’s lives every day
- You get to provide individualized treatments and solutions for each patient tailored to each of their specific needs and desired goals.
- Patients love working with you because you like to listen to their needs and adjust the treatment programs based on their specific needs and concerns.
We Are Looking For Someone Who:
- Loves to learn and grow, and wants to improve their skills in Aquatic Therapy and other advanced treatment modalities
- Is open to innovative ways to help patients achieve successful outcomes and beyond
- Can build trust with patients quickly and is motivated to improve relationships with them
- Listens well and is able to collaborate with a team and is also always striving to make themselves better
- Is not camera shy (not a deal breaker) as we like to do videos and share content on social media
- Would like to eventually hold small workshops to share education with potential clients
We are looking for a candidate who is Texas licensed and is able to adhere to the following Core Values:
- Nothing is impossible
- Create WOW experiences
- People first, patient second
- Connect emotionally
- Anticipate unstated needs
- Embrace and drive change
- Be passionate and humble
- Be creative and adventurous
- Fun and positive team spirit
- Pursue growth and learning
To be successful, the candidate will ensure that these values are emulated and lived out daily in our business and with our clients. We must meet people where they are and guide them to reach their “internal goal” of why they were willing to put their trust in us. This will ultimately be responsible for the successful growth of you as a physical therapist and the growth of the business.
We Are Offering:
Full-time Position with an attractive salary and benefit package…
- A work environment that’s fun and positive, allowing you to grow both professionally and personally
- Weekly staff training to help you grow professionally & provide you with tools to make your role more successful and enjoyable
- A role packed with responsibility that allows you to be challenged while making a real difference for the clients we serve
Same Day Or Next Day
Your Body, Your Choice
Choose Aquatic Physical Therapy
